Return Policy for Products

Eligibility for Returns:

• We accept returns of products within 30 days of the receipt of your order. All products, whether used or unused, are eligible for return. Please ensure the product is sent back with the original packaging.

Exchange Process:

• To exchange a product, please return the original using the standard return procedure and place a new order for the replacement item.

Return Shipping Address:

• Please send returns to: PO BOX 3025 Whitten Road, Lakeland, FL 33811.

Handling Damaged or Defective Items:

• If your item arrives damaged or defective, contact us immediately at support@equipfitty.com.
• Include details of the damage or defect along with your order number for prompt assistance.

Refund Procedure:

• After we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
• Approved refunds will be processed promptly, with credits applied to your original payment method.
• Allow 1-2 business days for the refund to appear. If it doesn’t, please contact Customer Service at support@equipfitty.com.

Policy Updates and Contact Information

Policy Changes:

• We reserve the right to update this Return Policy as needed to reflect changes in our practices or due to legal and regulatory requirements.

Contact Us:

For any inquiries or issues related to this Return Policy, please reach out to us at support@equipfitty.com. We’re here to help with any return-related questions or concerns.